Intermittent loud noises

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May 14, 2024 at 4:51 pm #14141 Reply
William J Turkel
My QO worked perfectly for many months. Recently it started making loud bursts of scratchy noise from time to time. I tried replacing the battery but this didn’t fix the problem. It is in a room that has relatively little radio noise, and if the Ether is running at the same time, its behavior doesn’t change during the QO noise bursts (so I suspect it isn’t an interference problem).
May 14, 2024 at 4:59 pm #14142 Reply
SomaLabs
Moderator
Hi William,

Can you please send an email to Soma support ([email protected]) with this information, as this is the first report of its kind. If it’s possible for you to record this noise that would be very helpful, but please contact support either way so we can help you get this sorted.

-Soma support
May 15, 2024 at 3:32 pm #14171 Reply
William J Turkel
Thank you, I will do that.
October 7, 2024 at 10:09 pm #15144 Reply
burg
I have the same problem.

I would describe the disturbance as an strong oscillation
October 8, 2024 at 6:59 am #15145 Reply
SomaLabs
Moderator
Please contact Soma support at [email protected] with a recording of your QO, your location, and the date and place of purchase. Our tech support will find a solution for you.
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