Intermittent loud noises

[William J Turkel]

My QO worked perfectly for many months. Recently it started making loud bursts of scratchy noise from time to time. I tried replacing the battery but this didn’t fix the problem. It is in a room that has relatively little radio noise, and if the Ether is running at the same time, its behavior doesn’t change during the QO noise bursts (so I suspect it isn’t an interference problem).

[SomaLabsKeymaster]

Hi William,

Can you please send an email to Soma support ([email protected]) with this information, as this is the first report of its kind. If it’s possible for you to record this noise that would be very helpful, but please contact support either way so we can help you get this sorted.

-Soma support

[William J Turkel]

Thank you, I will do that.

[burg]

I have the same problem.

I would describe the disturbance as an strong oscillation

[SomaLabsKeymaster]

Please contact Soma support at [email protected] with a recording of your QO, your location, and the date and place of purchase. Our tech support will find a solution for you.

 

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